Customer Testimonials

We are constantly striving to improve our performance and would appreciate any comment or suggestion you may have.  If you have experienced our service and would like to tell us what you think of us, complete one of our Customer Satisfaction Surveys or just send us your comments via our Feedback page.

"Hi Phil, I just wanted to say thanks for getting my car fixed so well for me, it runs great.  I appreciate all the hard work from you and your employees, thanks again."    Michael C., Kingston, Ont

"I would like to say thank you for the work completed on my Dodge Caravan recently.  My regular [repair centre] estimated my repair bill was going to be close to $600.  On a whim, I decided to try Car Medics and am very glad I did.  Rather than a steering column issue, the [technician] at Car Medics diagnosed the problem as a sway bar.  Fifty-seven dollars later, my van was fixed.  When I save 90% on anything, you know I'm coming back.      Julie B, Kingston.

"Julie and I just wanted to thank you all very much for taking care of our problems so quickly last week.... We really appreciate the speed and professionalism you all showed in getting the repairs done as quickly as possible, and we also appreciated the free inspection to find out exactly what was going on.     Ian B., Kingston, Ont.

"Hi Carol.  We used to bring our Sienna to you and then we were posted to England last year.  I just wanted to say hi, I was thinking of you yesterday when I took our car to the Honda dealer for the second and last time.  The people at the desk are unhelpful, the car is never ready when they say, they can't give you a ride home and for the 50000 km service we paid $600 !!!  Can you believe it?  That was not even for any parts except oil, filters, etc.  Thanks for letting me vent, I really miss coming to Car Medics and seeing your cheerful face.  It was so nice to have complete faith in the people looking after the car.  Hope to come back to Kingston in 2011 and hope you will still be there!".      Melanie H., England.

"I really appreciate the help you have given me in keeping the 'Jeep' on the road."       Barb G., Yarker, Ont.

"I just wanted to thank you for your service the other day.  It was great that you fit us in at the last minute and I appreciate the extra step of checking the car over without being asked.  I can see already why Kevin recommended you so highly".      Elana C., Kingston, Ontario.

"Thank you for the prompt professional service this past year."         Matt H., Kingston, Ontario.

 "Thanks for caring for our cars and now for the new one...We appreciate your honesty in everything you do".      Chantal & Greg D., Perth Rd., Ontario.

"Just wanted to thank you and your team for the great job and quick turn around on the Sentra head gasket - can't remember the tech's name but please pass my thanks on to him as well.  The car ran great all weekend and except for a bit of contact with a Civic resulting in an off track excursion and a flat tire was doing well in the races."         Roger B., Kingston, Ontario.

"Thank-you so much Phil. The car is exactly what I wanted. It drives great and feels good. I really appreciated the personal service too.............Mary".      Mary G., Castleton, Ontario.

"I beleive I get superior service and that everyone is genuinely concerned about my satisfaction. They really care about me and my car!  Love the new place and the website too!!!"         Ken B., Kingston, Ontario.

"Sometimes the best way to describe a business is to listen to a review of someone one who goes there.  Today I went to CAR MEDICS.  I was on midnights and when I went to leave work, I noticed my car sounded funny.  I took it over to CAR MEDICS without having an appointment.  PHIL, the owner, said they were busy but that he would personally take a look.  Turns out my alternator and battery were both on their last legs.  He then decided that because it had to be done and that it was Friday, he would personally do the work for me.  He then arranged for a ride home, seeing I had just been at work for the past 12 hours.  By noon it was done.  That is why I go to CAR MEDICS and that is why you should too.  Phone them at 547-8473 and make an appointment.  Your car deserves the best, so do you!"      Bob B., Kingston, Ontario.

"Not only can you trust these guys, but they know how to fix things right.  I would not take my car anywhere else!"   Duane L., Kingston, Ontario.

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